
Product Questions
Yes, we offer free shipping on all orders with no minimum purchase required. Your package will be shipped at no additional cost, and tracking information will be provided once your order is dispatched (where available for your region).
We offer a 14-day refund policy, which means you can request a refund within 14 days of receiving your item. Refunds are approved only if the product is damaged, incorrect, or has a quality issue, and you must provide a photo and proof of purchase. Please read our full Refund Policy for all conditions and exclusions.
All orders are processed within 24–48 hours.
Delivery times may vary depending on your location, customs procedures, and local delivery conditions.
Free shipping is included on all orders.
We work with trusted logistics partners to ensure safe and reliable delivery.
Built for Style. Made for Everyday Wear.
Every KigalX product is selected with attention to fit, finish, and daily comfort. Designed to upgrade your watch with a cleaner look, reliable feel, and effortless versatility.